Shipping policy
Thank you for shopping with us. We are committed to delivering your order safely and on time.
Order Processing
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All orders are processed within 1–2 business days after order confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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If there is any delay due to high order volume or unforeseen circumstances, we will notify you as soon as possible.
Shipping Time
Estimated delivery times are:
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Within Pakistan: 3–7 business days
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Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary depending on your location and courier service.
Shipping Charges
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Shipping charges are displayed at checkout before you complete your purchase.
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We may offer Free Shipping on selected products or orders above a specified amount during promotional periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation message with your tracking details (where available), allowing you to monitor your shipment.
Incorrect Address
Please ensure that your shipping address is accurate before placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.
Delayed or Lost Shipments
While we work with reliable courier partners, unexpected delays may occur due to weather conditions, public holidays, or courier issues. If your order is significantly delayed or appears lost, please contact our customer support team for assistance.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of receiving your order and provide photos of the damaged package and product. We will review the issue and provide an appropriate solution.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Email: your@email.com
Phone/WhatsApp: +92 XXX XXXXXXX
Agar aapka store Cash on Delivery (COD) Pakistan par hai (Leopards, TCS, Call Courier, etc.), to main Pakistani e-commerce ke hisaab se aur bhi professional shipping policy bana sakta hoon, jisme COD, free shipping aur dispatch timings bhi include hon.
Shipping Policy
Last Updated: June 30, 2026
Welcome to Exclusive Perfume. We are committed to delivering your favorite fragrances quickly, safely, and efficiently. Please read our Shipping Policy below.
Order Processing
-
All orders are processed within 1–2 business days after order confirmation.
-
Orders placed on weekends or public holidays will be processed on the next working day.
-
During peak seasons or promotional events, processing times may be slightly longer.
Delivery Time
We currently deliver across Pakistan.
Estimated Delivery Time:
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Major Cities: 2–4 business days
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Other Cities & Remote Areas: 3–7 business days
Delivery times are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.
Shipping Charges
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Shipping charges are calculated and displayed at checkout.
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Free shipping may be offered on selected promotions or qualifying orders.
Order Tracking
Once your order has been dispatched, you will receive shipment details (if available) so you can track your order.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) across Pakistan. Please ensure someone is available at the delivery address to receive the order and make the payment.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. Exclusive Perfume is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses or phone numbers.
Delays
While we strive to deliver all orders on time, delays caused by courier services, public holidays, weather conditions, or other circumstances beyond our control may occur. We appreciate your patience and understanding.
Damaged or Missing Items
If your order arrives damaged or you receive an incorrect item, please contact us within 48 hours of delivery. Our team will review your request and assist you with an appropriate resolution.
Contact Us
If you have any questions regarding our Shipping Policy, please contact us:
Store Name: Exclusive Perfume
Phone / WhatsApp: +92 307 2499383
Thank you for choosing Exclusive Perfume. We appreciate your trust and look forward to serving you with premium fragrances and reliable delivery.