Privacy policy
# Privacy Policy
**Effective Date:** July 2, 2026
Welcome to **Exclusive Perfumes**. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or place an order with us.
By using our website, you agree to the practices described in this Privacy Policy.
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# 1. Who We Are
Exclusive Perfumes is an online fragrance store based in Karachi, Pakistan. We specialize in premium-quality branded perfume impressions designed to deliver long-lasting performance, with an expected lasting time of approximately **18–20 hours** under normal conditions. Actual performance may vary depending on factors such as skin type, weather, application, and storage.
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# 2. Information We Collect
When you use our website, we may collect the following information:
### Personal Information
* Full Name
* Phone Number
* Email Address
* Shipping Address
* Billing Address (if applicable)
### Order Information
* Products Purchased
* Order History
* Order Value
* Delivery Information
* Payment Method (Cash on Delivery)
### Technical Information
When you visit our website, we may automatically collect information such as:
* IP Address
* Browser Type
* Device Information
* Operating System
* Pages Visited
* Time Spent on Our Website
* Referring Website
This information helps us improve your shopping experience.
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# 3. How We Use Your Information
We use your information to:
* Process and confirm your orders
* Deliver your products
* Contact you regarding your order
* Provide customer support
* Process returns, refunds, or replacements
* Improve our products and services
* Prevent fraud and unauthorized transactions
* Comply with legal obligations
* Send promotional offers and updates (only where permitted)
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# 4. Payment Information
Exclusive Perfumes currently accepts **Cash on Delivery (COD)** only.
We do not collect or store your debit card, credit card, or banking information through our website.
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# 5. Sharing Your Information
We value your privacy and do not sell your personal information.
We may share your information only with trusted third parties when necessary, including:
* Courier and delivery partners
* Technology and website service providers
* Government or law enforcement authorities where required by law
These parties are expected to use your information only for the purposes necessary to provide their services.
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# 6. Data Security
We take reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to safeguard your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
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# 7. Cookies
Our website may use cookies and similar technologies to:
* Remember your preferences
* Improve website performance
* Analyze visitor behavior
* Enhance your shopping experience
You may disable cookies through your browser settings, although doing so may affect certain website features.
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# 8. Marketing Communications
If you choose to subscribe to our newsletters or promotional communications, we may send you updates regarding:
* New arrivals
* Promotions
* Special discounts
* Product launches
You may unsubscribe from marketing communications at any time by following the instructions included in our emails or by contacting us directly.
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# 9. Your Rights
You may request to:
* Access your personal information
* Correct inaccurate information
* Update your contact details
* Request deletion of your information where legally permissible
* Withdraw consent for marketing communications
To exercise these rights, please contact us using the information below.
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# 10. Product Performance
Our branded perfume impressions are carefully formulated for long-lasting performance.
While we aim to provide fragrances with an expected lasting time of approximately **18–20 hours**, actual longevity may vary due to individual skin chemistry, climate, application method, activity level, and other environmental factors. Therefore, lasting time should not be interpreted as a guarantee of identical performance for every customer.
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# 11. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
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# 12. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing personal information.
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# 13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be posted on this page with a revised Effective Date.
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# 14. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.
**Exclusive Perfumes**
**Email:** [exclusiveperfumes799@gmail.com](mailto:exclusiveperfumes799@gmail.com)
**Phone:** 0307-2499383
**Location:** Karachi, Pakistan
We are committed to protecting your privacy and providing a secure shopping experience.